Upon success, press up on the bottom of the ibox to release the key container. For a list of devices that were thoroughly tested by supra and provide the highest. Sep 22, 2016 no more fob for iphone users with the ekey app. You must esync the ekey after the sixth 6 shackle code change. Im using a 3g but will upgrade in a couple of months. Aug 17, 2010 the first thing i noted was the packaging states it is compatible with the iphone, iphone 3g and the iphone 3gs.
For best performance hold the ekey fob between 6 inches and 2 feet. To access the ibox bt using the supra ekey adapter, apple models with the lightningtm 8pin connector port i. How reliable is the supra ekey which works with your. Amanda wright, key department administrator explains the details of the new fob, as well as a current promotion to upgrade your old fob s. The ekey application software allows the apple iphone or ipad to access a. You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787.
Please read more for instructions on how to reset the fob. Learn how to setup the supra ekey on your iphone or android phone. The current ekey application downloaded to the blackberry phone a supra ekey fob is not required to open the ibox bt le or ibox bt keybox. The first thing i noted was the packaging states it is compatible with the iphone, iphone 3g and the iphone 3gs. All locations are open monday through friday from 8. How reliable is the supra ekey which works with your smart. A fob is not required to open the ibox bt or ibox bt le. We will confirm compatibility as soon as we obtain technical information from apple and will make engineering changes to our products if required. Today i received the apple lighting to 30pin adapter and it works fine. How to open a traccess bt smart device using older. Download supra ekey and enjoy it on your iphone, ipad, and ipod touch. The ekey fob is easy to set up, much like a bluetooth headset, and uses the small, replaceable cr2016 batteries. Android and blackberry smartphones require an ekey fob to access the original ibo x. On your iphone, launch the app store by selecting the app store icon.
Oct 16, 2012 ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. If you experience an issue with the ekey app connecting to your fob, reset your ekey fob. The green light will flash quickly and the ekey fob will turn off when successfully reset. Supra ekey fob or adapter, depending on the apple operating system and the. With family sharing set up, up to six family members can use this app. After weeks of lugging two phones around, iphone 5 users can now open lockboxes using the ekey and lightening adapter. Open an ibox bt or classic ibox with a supra fob and. Power on the ekey fob by pressing and holding the power button until the green light flashes. Some keyholders that use the ekey fob have experienced an issue. Supra ekey fob or adapter is not needed for ibox btle bluetooth 4. Supra does not provide any warranty of the performance or availability of any device. We released an update to supraweb, the agent website, to improve the management of keyboxes between supraweb and the ekey app. We had to call supra to confirm it is compatible with the iphone 4.
Manage and program your keyboxes easily place and remove. To use the ekey software there is a monthly key fee like our other keys. The first time was when i became an early adopter of ios 6. Handbook, user manual supra ekey handbook 183 pages. Turn on the fob and point it at the traccess device. Fortunately wifi on the old phone still worked and i could get updates and show houses until i got the new fob. It is only 2 months old and i have used it several times so i can vouch that it works flawlessly. Aug 25, 2010 new supra ekey fob now compatible with iphone 5 duration. Members interested in using the electronic keypad and lockbox system are required to.
On some phones, the first time a keybox is accessed the pairing alert pops up to accept. Ekey setup this section explains how to install the ekey software onto your iphone and authorize the applications. When opening the classic ibox or ibox bt bluetooth 2. Battery2 3v 6 year lithium low battery level warning communication range of 3 stores 3 keys stores last 100 accesses can customize access hours for weekdays. Pressing the power button 5 times within 10 seconds. A supra keyholder can invite you to access their bluetooth ibox ibox bt or ibox bt le using your smartphone or tablet. New supra ekey fob now compatible with iphone 5 duration. Release shackle on an ibox bt le with iphone 4s, 5, or 6. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. The combination of an approved device and ekey professional or basic software is referred to collectively as the ekey.
For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. Infrared technology allows the display key, active key, and smartphones to access the listing keys stored in the ibox key container. Once the software is installed, the ekey icon is shown in your. This happened on a weekend and could have been a big problem because i could not get the new fob until monday. The ekey app uses bluetooth signal to open lockboxes so it works even in areas with poor or no cell signal. Supra ekey fob to open a key container with an iphone. The only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. If you have a new phone and need your ekey activation code, do the following. Im not sure what other devices they will work with. Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone.
If you are communicating with an ibox bt, the iphone requires the use of the supra ekey adapter or fob which can be purchased from the association mls. You simply plug the adapter into your phone, then the supra dongle into the adapter and use the ekey program as normal. Compatible devices for ibox bt marin county realtors. When a keybox is deleted in the ekey app it will also be deleted in supraweb. Supra ge ekey for iphone 4 and 4s fob i purchased this from my local board of realtors but have moved so i no longer need it.
The ekey fob is not required to access the ibo x bt bluetooth ibox but can communicate with it if desired. Supra posts san mateo county association of realtors. Supra update on iphone 5 connector and ios 6 srcar. Supra ekey app quick guide 5 assign a site id to a device 8. Compatible devices for ibox bt marin association of realtors. In my area, the ekey costs more than the active key, but just recently, my mls modified the pricing and made the pricing gap much less. Dec, 2011 the ekey also lets you program your lockbox onsite, if you need a cbs code, or need to change the accessible times, whereas if you have a activekey, you have to do that online at the supra website. For ibox bt le devices with older apple products or when opening an ibox bt bluetooth 2. Activate device bluetooth, or if using a fob, activate fob and point the front of the fob toward the infrared port of your traccess device. For an ios 5 or earlier device, select general and then bluetooth. Open an ibox bt or ibox bt le with your androidtm or. Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required.
We have 3 supra ekey manuals available for free pdf download. Supra ekey fob for accessing classic ibox keyboxes infrared only or accessing ibox bt. We cannot let third parties get a key for subscribers on their behalf. The supra ekey adapter has a key ring for easy placement on your key chain, a connector that connects to your iphone, and an infrared lens used for communicating with iboxes. The supra ekey fob is a device used to translate the bluetooth signal from the smartphone or tablet device to an infrared signal that can be recognized by the traccess device for all platforms. If you are using an ekey fob to communicate, do not turn the bluetooth. I have had a few issues with the ekey app on my phone not updating and when i got a new phone i had to get a new fob.
The ekey also lets you program your lockbox onsite, if you need a cbs code, or need to change the accessible times, whereas if you have a activekey, you have to do that online at the supra website. Ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. Your smartphone must be an android tm, blackberry, or iphone. New supra ekey fob now compatible with iphone 5 youtube.
Real estate agents can simply point and beam their electronic key or ekey enabled smartphone at the ibox to interact with it. Sep, 2012 supra customers who wish to run the ekey application on an iphone 5 may want to consider delaying their purchase of the iphone 5 until supras testing is complete. Your smartphone must be an androidtm, blackberry, or iphone. You just need to update your ekey by opening the app using wifi or cell signal before going out to view listings. The supra ekey app is compatible with the newlyreleased iphone 6 and iphone 6 plus as well as. They do require that you use a fob to open the lock box. To use the ekey fob, begin the operation on your smartphone. How to open a traccess bt smart device using older apple products iphone 4, 3gs, and ipad 2 1. When prompted, press the button on the ekey fob until the green light flashes, then point the ekey fob at the ibox.
I have been using the supra ekey system since 2007 and have had problems only twice with syncing. Help with assigning lockboxes, managing showings and more. Jan 26, 2017 the only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. The electronic lockbox system is the most safe, secure and accountable way of providing entry into listings. During the term, supra may in its sole discretion approve additional devices for use with the service as defined in section 5 below. My only other complaint is that i cant take my husbands car with his supra fob bc it isnt paired to my phone. The ekey application uses your phones wireless communications so you can do business anywhere. For the infrared only keybox ibox, a fob is required with. Select the download button and then select install. Choose this over the supra remote simply because its conveniently built into your phone. Electronic keypadlockbox suburban west realtors association. The first step is to install the ekey software using itunes. Below you will find very useful tips that may help you should you experience trouble accessing a lockbox key container during a showing. From the dashboard, click on the supra button this will open up your supraweb portal.
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